Privacy Policy

This Privacy Policy explains how Brilliantor ("we", "us", "our") collects, uses, shares, and protects information when you visit or use https://brilliantor.com/ (the "Site") and any related services (collectively, the "Services"). 1. Information we collect 1.1 Information you provide We may collect information you provide directly to us, including: Full name Email address Phone number Business or billing address Messages submitted via contact forms, email, or chat Account information if you create an account 1.2 Information collected automatically When you access or use the Site, we may automatically collect: IP address Browser type and version Device type and operating system Pages visited and time spent Referring and exit URLs Approximate location based on IP 1.3 Cookies and similar technologies We use cookies and similar technologies (cookies, pixels, local storage) to ensure proper website functionality, improve performance, analyze traffic, and support marketing activities where enabled. 2. How we use your information We use collected information to: Operate and maintain the Site Respond to inquiries and provide customer support Deliver services and manage business relationships Improve website performance and user experience Send administrative or service-related communications Send marketing communications only where consent is provided Prevent fraud, misuse, and security threats Comply with legal and regulatory requirements 3. Payments and transactions If payments are processed on the Site, all transactions are handled by third-party payment processors. Brilliantor does not store full credit or debit card details. Payment data is processed according to the payment provider’s privacy and security policies. 4. Sharing of information We do not sell your personal information. We may share information with: Trusted service providers such as hosting providers, analytics services, email platforms, and payment processors Legal authorities if required by law or legal process Business partners during mergers, acquisitions, restructuring, or asset sales All third parties are required to use information only for authorized purposes. 5. Cookies and user choices You may control or disable cookies through your browser settings. Disabling cookies may affect certain features or functionality of the Site. 6. Email communication You may opt out of marketing emails at any time using the unsubscribe link in our emails. Service-related and transactional emails may still be sent when necessary. 7. Data retention We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. 8. Data security We implement reasonable technical and organizational safeguards to protect personal information. However, no online transmission or storage system can be guaranteed as completely secure. 9. International data transfers Your information may be processed and stored in countries other than your own, including locations where our offices or service providers operate. By using the Site, you consent to such transfers. 10. Children’s privacy Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. 11. Third-party links The Site may contain links to third-party websites. Brilliantor is not responsible for the privacy practices or content of those websites. 12. Your privacy rights Depending on your jurisdiction, you may have the right to: Access your personal information Request correction or deletion Restrict or object to processing Withdraw consent where applicable Requests can be made using the contact details below. 13. Changes to this Privacy Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. 14. Contact information Business name: Brilliantor Website: https://brilliantor.com/ Email: info@brilliantor.com Phone: +880-9696-968178, +1 (347) 378-6657 Corporate & Operations Office 137 Shantinagar Novel House, 8th Floor Dhaka-1217, Bangladesh Global Head Office 1514 Unionport Rd, 6E Bronx, NY 10462, United States North America Office 301 S Leavitt St, Apt 4S Chicago, IL 60612, United States Europe Office 104 Claremont Road London, E7 0PX, United Kingdom